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Manager, Learner Progress
Manager, Learner ProgressSimon Fraser University • Surrey, CA
Manager, Learner Progress

Manager, Learner Progress

Simon Fraser University • Surrey, CA
14 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Union / Affiliation : Administrative and Professional Staff (APSA)

Pay range : $85,993 to $102,588 annually SFU Department Descr : School of Medicine - Undergraduate Medical Education

Position Grade : 10

# of openings : 1

Biweekly Hours : 72

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Help build B.C.’s new medical school from the ground up!

At the SFU School of Medicine (School), we envision a medical education system where students and residents learn as part of a team in primary care and other community-level settings, in patient-centred environments, and with a curriculum that considers social, environmental and prevention contexts. As we establish the school in Surrey, B.C., our growing relationships with the local community, Fraser Health Authority, First Nations Health Authority, physicians and Indigenous partners will help us to meet the diverse health needs of the communities we serve and improve access to primary care throughout the province. We seek to advance reconciliation by embedding and equalizing Indigenous knowledge systems in our learning, research and practices while resting on a solid foundation of high-quality, accredited education and world-class research efforts that keep us oriented towards measurable socially accountable outcomes.

The Assessment, Evaluation & Accreditation (AEA) Office supports the School of Medicine by developing integrated, evidence-informed systems that strengthen learner assessment, program evaluation, and accreditation. The team designs scalable data structures, dashboards, and analytic tools that enable real-time insights and support continuous quality improvement across programs. Working closely with faculty, academic leaders, and medical education technology partners, the AEA Office advances SFU’s commitment to innovation, excellence, and inclusive learning environments. Our team culture is analytical, collaborative, and learner-centred, grounded in integrity, reflective practice, and respect. We value curiosity, service, creativity, and data-informed approaches to strengthening medical education.

About the Role

The Manager, Learner Progress plays a pivotal leadership role within the School of Medicine’s Assessment & Learner Progress Unit, advancing a learner-centred, data-informed approach to academic success. This role oversees the implementation and continuous improvement of academic support programs that enable learners to meet medical education competencies and progression requirements while ensuring alignment with accreditation standards. Working closely with faculty leadership, Assessment & Learner Progress Unit team members and learner affairs partners, the Manager translates learner progress data into actionable insights that inform individualized supports, cohort-level strategies, and institutional decision-making. This role contributes directly to departmental priorities related to learner success, equity, and quality assurance, and will be actively involved in upcoming initiatives including the expansion of learner progress dashboards, refinement of early-intervention models, and integration of learner progress processes across assessment, curriculum, and learner support systems.

The ideal candidate is a collaborative, strategic leader with a strong commitment to learner success and continuous improvement. They bring demonstrated expertise in learner-centred academic support models, data-informed decision-making, and team leadership within complex educational environments. Successful candidates are skilled relationship-builders who communicate clearly with diverse interest holders and lead with professionalism, integrity, and inclusivity. They are adaptable, solutions-focused, and able to translate data and policy into meaningful action that supports learners, faculty, and institutional goals, reflecting SFU’s core competencies and people-centred values.

Qualifications

Bachelor’s degree in Education, Business Administration or a related field and five years of experience in academic support, learner success or related role or an equivalent combination of education, training and experience.

  • Expertise in designing, implementing, and evaluating learner-centred academic support and intervention program
  • Strong knowledge of competency-based medical education and accreditation standards
  • Demonstrated ability to analyze learner progress data, identify trends, and develop actionable insights
  • Proven leadership and mentoring experience in managing and developing high-performing teams
  • Strong communication and collaboration skills to work effectively with learners, faculty, and institutional partners

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA) :

  • 4 weeks’ vacation (prorated for the first year)
  • Hybrid-work program for eligible positions
  • Employer paid defined benefit pension plan
  • On-campus tuition waiver for employees and their immediate family members
  • Off-campus tuition reimbursements and professional development funds
  • And more!
  • Prorated for part-time employees
  • Additional Information

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    Manager Learner Progress • Surrey, CA

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