Jobs in Calgary, on, ca
IT Generalist
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Robert HalfCalgary, AB, CA- Full-time
- Permanent
- Temporary
- Quick Apply
We are seeking a versatile and self-motivated IT Generalist to join our clients Information Systems team. Reporting to the Team Lead, this individual will work closely with other systems team members to provide comprehensive support for both local and remote users. The successful candidate will be responsible for day-to-day technical support, troubleshooting hardware and software issues, maintaining IT infrastructure, and contributing to ongoing projects as required.
This position will work on-site in Calgary between two locations and requires the successful applicant have a driver's license, and access to a vehicle. This position is being offered on a contract-to-hire basis with an initial term of 3-months.
Key Responsibilities :
- Deliver first and second-tier help desk support to internal users.
- Troubleshoot technical issues related to desktops, laptops, peripherals, and mobile devices.
- Support remote users using remote access tools and provide after-hours support when needed.
- Perform user account management within Active Directory – create, modify, and delete users; manage security groups.
- Create and manage email accounts and distribution lists using Exchange and Office 365 .
- Support and administer systems in Azure , O365 , and Intune environments.
- Maintain and monitor data backup systems ( Veeam , Backup Exec ).
- Accurately log and track service requests through Service Desk Plus .
- Provide hands-on support for hardware setup, deployment, and maintenance.
- Ensure clear and timely communication with users before, during, and after support calls.
- Work collaboratively with other IT team members to support ERP systems ( Microsoft Dynamics ) and Crystal Reports .
- Maintain clear and concise documentation for processes and troubleshooting procedures.
- Assist with telephony setup, support, and troubleshooting.
- Provide network support including LAN / WAN connectivity and wireless access.
- Participate in the on-call rotation (after probation period).
Qualifications :
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
Only job postings for jobs located in Quebec appear in French.
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