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Researches and reviews retention and success programming for Indigenous students and identifies opportunities to align programming with the student life-cycle, department goals and TRU’s mission, vision, and values.
Provides leadership to plan, coordinate, implement and evaluate academic and cultural programming for all Indigenous students including on-campus and online.
Develops information, tools, resources or other needs for all Indigenous students.
Supports campus programming and services in Cplúl’kw’ten including virtual and after-hours offerings.
Manages and monitors learning management systems for reporting students of concern including collecting and reviewing information to coordinate and develop individual case management procedures.
Consults and debriefs with faculty, staff and administration, working closely with all relevant departments within Student Development, Open Learning, Indigenous Education, and across TRU.
Executes referrals and warm handoffs to ensure seamless triaging and service excellence.
Coaches, advises, and supports students on appropriate study strategies, available resources and funding, and policies.
Supports and connects with students through multiple channels and methods including email, chat, virtual, in person, and over the phone.
Designs, organizes, and facilitates presentations, orientations, and workshops related to student academic development for all Indigenous students including on campus and online.
Leads and collaborates to coordinate academic and cultural activities and events, in person and online, that promote student learning and enhance student success and sense of belonging.
Connects with Indigenous communities and builds partnerships to support student success.
Coordinates, prepares and maintains documentation, records and reports to identify current trends and provide evidence-based recommendations to improve programming and increase student success.
Seeks out opportunities to contribute to relevant committees and working groups that initiate and build student academic engagement and success.
Maintains currency in Indigenous student development theory and practice and engages in professional development opportunities.
Contributes to the Indigenous Student Development team with energy, positivity, and collegiality.
REPORTS TO
Manager, Indigenous Student Development
QUALIFICATIONS
EDUCATION :
Bachelor’s degree in education or related field
EXPERIENCE :
Three years’ experience working with post-secondary students, including :
Experience working with educational technology tools and systems including CRM, LMS, Microsoft suite, virtual meeting software, and various databases
Experience working with Indigenous students / clients both face-to-face and online
Experience with one-to-one academic coaching or learning strategies
Experience with case management
Experience leading events, webinars, orientations or other synchronous engagement opportunities
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Demonstrated knowledge of Secwépemc, St’át’imc, Nlaka’pamux, Tŝilhqot’in, Dakelh, and Syilx cultures
Demonstrated knowledge of Indigenous relationships and rural community needs at a provincial level, in supporting students who study remotely
Knowledge of Crown-Indigenous Relations and Northern Affairs (CIRNA) Canada funding policies
Demonstrated knowledge of various Band education policies
Demonstrated knowledge of Indigenous community organizations
Demonstrated knowledge of Indigenous community organization funding policies
Demonstrated ability to navigate multiple online platforms
Understanding of academic supports, learning strategies and transition initiatives
Ability to establish priorities, organize, schedule and report out in a timely manner
Ability to collaborate, problem solve and develop relationships
Proven ability to manage and coordinate multiple tasks
Demonstrated ability to work with sensitive, confidential, personal information
Demonstrated ability to interpret and apply policies
Proven ability to use judgement and to assess and coach students effectively and discreetly
Ability to work within and assist others in navigating through complex systems
Excellent interpersonal and communications skills
Ability to plan, develop and execute events and activities in a variety of settings
Ability to review, evaluate and report on programming and activities
Demonstrated ability and commitment to serving diverse students in a variety of settings
WORKING CONDITIONS
Hours of work may include evenings to meet the needs of designated student populations
Off-campus travel may be required
General office conditions
Sitting at a desk or computer for extended periods of time
The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.