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Last updated: 1 day ago
Customer Service Agent - Part Time

Customer Service Agent - Part Time

Top Level PromotionsVernon, BC, ca
CA$21.00 hourly
Part-time
Quick Apply
We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive custome...Show moreLast updated: 15 days ago
  • Promoted
Appointment Setter - Remote

Appointment Setter - Remote

Spade RecruitingVernon, British Columbia
Quick Apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
  • Promoted
Trade Supervisor Bridge Worker

Trade Supervisor Bridge Worker

Lakes District Maintenance Inc.British Columbia, Canada
Full-time
At Lakes District Maintenance, our employees are key to the success of every project, contributing to the legacy we build within the communities we serve. If you’re ready to take on a challenging, h...Show moreLast updated: 15 days ago
Vancouver Island

Vancouver Island

Leaf HomeVancouver Island
CA$150,000.00–CA$250,000.00 yearly
YOU MUST CURRENTLY HAVE OR BE WILLING TO OBTAIN YOUR OWN GUTTER MACHINE.LeafFilter the #1-rated professionally installed gutter protection system in America, as rated by leading consumer magazines....Show moreLast updated: 22 days ago
  • Promoted
Field Marketing Representative

Field Marketing Representative

Kognitive Sales SolutionsVernon, BC, Canada
CA$18.00 hourly
Full-time
Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Field Marketing Representative, you will be ...Show moreLast updated: 14 days ago
Inside Sales Professional

Inside Sales Professional

Rentokil InitialBritish Columbia, Canada
CA$100,000.00–CA$250,000.00 yearly
About Rentokil-Terminix : Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control.O...Show moreLast updated: 30+ days ago
Product Tester – No experience – Work from Home

Product Tester – No experience – Work from Home

OCPAVernon, British Columbia, CA
CA$45.00 hourly
Remote
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
Proposal Coordinator

Proposal Coordinator

SiteTalentGreater Vancouver, BC, Canada
Full-time
We are seeking a highly organized and detail-oriented.Request for Proposal (RFP) and Request for Qualification (RFQ) responses for infrastructure projects. In this role, you will collaborate with te...Show moreLast updated: 1 day ago
Employee Relations Consultant

Employee Relations Consultant

AonBritish Columbia, Canada
CA$85,000.00–CA$93,000.00 yearly
Aon is currently recruiting for an Employee Relations Consultant to join our team.This can be virtual, hybrid or office based out of one of our Aon Canada office locations.The Employee Relations Co...Show moreLast updated: 30+ days ago
Clinic Assistant / Support Worker - Crosstown Clinic (Casual)

Clinic Assistant / Support Worker - Crosstown Clinic (Casual)

Providence Health CareCrosstown ClinicVancouver, British Columbia, CA
CA$28.74 hourly
Clinic Assistant-Support Workers on a casual basis, inviting individuals with a passion or experience in substance use and addiction care to join their team. Crosstown Clinic, located at 77 E Hastin...Show moreLast updated: 30+ days ago
Customer Service Agent - Part Time

Customer Service Agent - Part Time

Top Level PromotionsVernon, BC, ca
15 days ago
Salary
CA$21.00 hourly
Job type
  • Part-time
  • Quick Apply
Job description

Job Description

Job Title : Customer Service Agent

Department : Customer Service

Reports To : Customer Service Manager

Job Type : Part-Time, Remote

Compensation : $21.00 per hour

Job Overview :

We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.

Key Responsibilities :

  • Customer Assistance : Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.
  • Problem Resolution : Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.
  • Product Expertise : Learn and maintain in-depth knowledge of our products / services to support customers with their needs.
  • Order Support : Assist with processing orders, tracking statuses, and managing returns or exchanges.
  • Record Keeping : Maintain accurate logs of all customer interactions, issues, and resolutions.
  • Team Collaboration : Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.
  • Customer Feedback : Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.
  • Retention Efforts : Build strong, lasting relationships with customers through proactive support and engagement.

Qualifications :

  • Education : High school diploma or equivalent required; college degree is a plus.
  • Experience : Previous customer service experience or similar roles is beneficial.
  • Skills :

  • Strong verbal and written communication skills.
  • Excellent problem-solving and analytical abilities.
  • Patience and professionalism in handling challenging situations.
  • Strong organizational skills and attention to detail.
  • Proficiency with customer service software, CRM tools, and Microsoft Office Suite.
  • Ability to manage multiple tasks in a fast-paced setting.
  • What We Offer :

  • Competitive pay and a comprehensive benefits package.
  • Opportunities for growth and career development.
  • A supportive and collaborative team environment.
  • Employee discounts on company products and services.
  • How to Apply :

    Interested? We’d love to hear from you! Please submit your resume and cover letter.  We look forward to learning more about your experience and how you can contribute to our customer service team.