IT Technician Inventory

Reference number : MOT24J-018317-000185

Selection process number : 24-MOT-EA-HRS-03983 Transport Canada - Digital Services

Moncton (New Brunswick), St. John's (Newfoundland and Labrador), Dartmouth (Nova Scotia)

IT-01

Permanent opportunities : Deployment or Indeterminate. Temporary opportunities : Assignment, Casual, Acting, Secondment or Specified period (Term)

67,831 to $87,411

For further information on the organization, please visit

Closing date : 25 May 2025 - 23 : 59, Pacific Time

Who can apply : Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, 𝗯𝗼𝘁𝗵 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗮𝗻𝗱 𝗔𝘀𝘀𝗲𝘁𝘀). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. Please see the following example of a screened out vs. screened in response.

Experience using various computer software from the Microsoft suite (at a minimum : Word, Excel, AND Outlook).

Yes, I have experience using the Microsoft Suite. See my resume.

I have over 14 years of experience working with MS Office Suite software : Outlook, Word, Power Point, and Excel. During my college education as a Legal Administrative Assistant it was imperative that I maintain over an 80% average in all MS Office programs, and I maintained over a 95% average in all programs.

During my work experience as a Position A, Position B, and Position C, I used MS Word daily to draft various documents, letters, and memos to staff members and clientele. I used MS Excel daily to update all product orders to clients within the industry, and maintained an accurate parts inventory. In Position C at Company X, I used Excel create a budget spreadsheet, track expenses and create monthly summary reports and graphs. In all the previously listed positions, I used MS Outlook daily to write emails, and send documents to staff members, clientele, and taxpayers in addition to the calendar function to schedule internal and external meetings, organizing my tasks, etc.

As a Position D with Company Y, I use MS word to create posters, flyers, questionnaires, and invitations to clientele and team members. I use MS Excel to create and maintain an accurate accounting system for accounts payables, receivables, incomes, and expenses.

The screening questions will be used as the primary tool in the screening process. The résumé may be used to substantiate the information provided. The board members cannot make any assumptions about the candidate's experience and will not contact candidates for additional, or potentially missing information. Please note your ability to communicate effectively in writing may be assessed via the application.

Please carefully read the "𝗢𝘁𝗵𝗲𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻" section of this advertisement as there is important information regarding your application.

Work environment

Apply today for an opportunity to join Transport Canada. We are looking for dynamic candidates that will help shape and build the Transport Canada of tomorrow. The persons selected will have the opportunity to increase their experience and expertise. We look forward to hearing from you!

Transport Canada employs over 6,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa Headquarters. We develop policies and enforces Acts and regulations that support transportation efficiency, safety, security, environmental responsibility, and align with global standards. Our vision is of a safe, secure, green, innovative and integrated transportation system that supports trade and economic growth, a cleaner environment and the well-being of Canada's middle class. Our transportation agenda thrives to adopt new ways of thinking about how we deliver services and oversee the transportation system.

We are an employer that fosters employee well-being, provides an open and respectful workplace, competitive benefits and flexible work schedules that promote work-life balance.

Transport Canada believes that to be able to effectively serve the public, its workforce needs to reflect the diversity of the Canadian population. The Department is committed to a representative workforce that represents the Canadian public we serve. If you are an Indigenous person, a person with a disability, a member of a racialized group

• and / or a woman and are interested in bringing in different perspectives and insights we encourage you to self-declare in this staffing process. This self-declaration information can be factored into departmental strategies and selection decisions to address our commitment to eliminate gaps for these groups.
• Please note that this group is currently designated as members of visible minorities in the Employment Equity Act and the self-declaration form.

Intent of the process

Transport Canada has various IT-01 positions such as : IT Technician Infrastructure and Operations (IO) and IT Technician IT Security (ITS).

A pool of candidates may be established and may be used to staff these positions on a permanent or temporary basis in Moncton (New Brunswick), Dartmouth (Nova Scotia), Halifax (Nova Scotia) and St. John's (Newfoundland and Labrador).

Positions to be filled : Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED1 : Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

EX1 : Experience supporting hardware and software including peripherals in a Windows 10 environment.

EX2 : Experience providing on-site and (or) remote information technology (IT) support services to clients.

EX3 : Experience in providing advice to clients on IT matters such as seeking information and providing appropriate, practical, clear, timely and / or sound advice.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

C1 : Demonstrating integrity and respect

C2 : Thinking things through

C3 : Working effectively with others

C4 : Showing initiative and being action-oriented

A1 : Ability to communicate effectively orally

A2 : Ability to communicate effectively through writing

A3 : Ability to provide customer-oriented service

The following may be applied / assessed at a later date (may be needed for the job)

AED1 : Post-secondary education specialised in Cybersecurity.

AED2 : Post-secondary education specialised in Computer Programming.

AED3 : Post-secondary education specialised in IT Services and Operations.

AEX1 : Experience using Microsoft's Active Directory.

AEX2 : Experience in configuring smartphones.

AEX3 : Experience providing technical support on government managed services such as : Email support for M365, Enterprise Mobile Device Management (EMDM), myKEY, GC Secure Remote Access (GCSRA), Videoconferencing and Web conferencing.

In support of our strategy to achieve our employment equity goals, preference may be given to qualified candidates who, at the time of application, self-declare belonging to an Employment Equity group : Woman, Indigenous peoples, persons with a disability and members of a racialized group. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one (or more) of these groups.

To learn more about self-declaration, we invite you to consult the following website :

How to complete a self-declaration ↓↓

4- Fill out the form.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

For this selection process, our intention is to communicate with applicants by 𝗘-𝗠𝗔𝗜𝗟 for screening / assessment purposes (including issuing screening results and sending invitations for written tests and interviews). 𝗖𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗺𝘂𝘀𝘁 𝗶𝗻𝗰𝗹𝘂𝗱𝗲 𝗮 𝘃𝗮𝗹𝗶𝗱 𝗲-𝗺𝗮𝗶𝗹 𝗮𝗱𝗱𝗿𝗲𝘀𝘀 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some e-mail systems block these types of e-mails). It is recommended to include an alternate e-mail address in your profile. It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

Your application and your answers to the screening questions may be used to assess your ability to communicate effectively in writing.

Persons are entitled to participate in the appointment process in the official language of their choice. Please indicate your preferred official language in your application.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact person responsible for this process prior to the closing date.

An inventory is a selection process that can be used by various hiring managers to meet their current and future needs. As a result, you will apply only once to be considered for multiple job opportunities at the IT-01 level.

In order to be placed in the inventory, you must meet the essential education qualification and the essential experience qualification at the time you submit your application. If you receive a message "Application rejected at screening" immediately after submitting your application, you answered "No" to one or more of the screening questions assessing these essential qualifications. If you have incorrectly indicated "No", simply retrieve your application and update your answer(s).

Once your application has been successfully submitted to the inventory, your status may be : "Date of disclosure of results : Listed in the inventory". This automatically generated message by the system means that your application can be considered. You will be informed in the event that your application is considered as part of a process generated from this inventory.

Your application will be kept in the inventory for 180 days. A notice will be posted in the "My Job File" menu of your account 30 days before your application expires. If you do not take this into account, your application will be deactivated, and it will no longer be considered for submissions from this inventory. In the event that your application expires during the effective period of this inventory, a notice will be posted in your account. If you wish to confirm your interest and reactivate your application, select the "Renewal of my application" link.

Simply update them in the "Personal Information" section, in the "My Job File" menu of your account. This will allow us to have your current contact information and ensure adequate follow-up in the event that your application is considered as part of a process issued from this inventory.

You can contact an Officer at the Federal Public Service Job Advertisement Information Line by calling 1-800-645-5605.

You can contact the Public Service Commission of Canada's support centre by selecting the "Contact Us" link below, in the left corner of this window, or by calling 1-888-780-4444.