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Front of House Manager
Stacked Pancake HouseEdmonton, AB, Canada- Promoted
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Stacked Pancake HouseEdmonton, AB, Canada- Full-time
Job Description
Job Description
We are seeking a dynamic and experienced Front of House Manager to join our team at Stacked Pancake&Breakfast House. As the Front of House Manager, you will be responsible for ensuring a smooth and efficient operation, providing exceptional customer service, and managing a motivated team. This position requires strong leadership skills, excellent communication abilities, and a passion for creating positive experiences for our guests.
Responsibilities
- Monitor Revenues : Analyze sales and labour cost reports to ensure operational efficiency.
- Staff Supervision : Oversee the daily performance of the front-of-house team, ensuring high levels of customer service and productivity.
- Recruitment : Source, interview, and hire front-of-house staff.
- Staff Scheduling : Create and manage staff work schedules, ensuring adequate coverage during peak and off-peak hours.
- Training and Development : Provide training to new staff and ongoing development to existing team members to ensure the highest service standards.
- Inventory Management : Organize and maintain inventory, ordering food and supplies as needed.
- Supplier Negotiations : Communicate with suppliers and negotiate terms for food and other necessary supplies.
- Customer Service : Address and resolve customer complaints or concerns in a professional and timely manner.
- Customer Interaction : Ensure guests receive a welcoming experience and receive top-tier service from the front-of-house team.
Qualifications
Education :
College / CEGEP level education preferred.
Experience :
2 to 3 years of experience in a similar role in the hospitality industry.
Certifications :
Safe Food Handling Certificate.
Company Description
Stacked Pancake & Breakfast House is a charming and cozy dining spot specializing in delicious, hearty breakfast dishes and mouthwatering pancakes. Known for its inviting atmosphere, the restaurant offers a wide variety of breakfast options, from classic pancakes and waffles to omelets, French toast, and savory breakfast plates. The pancakes are the star of the show, often served in stacked, golden layers, and topped with an assortment of fresh fruits, syrups, whipped cream, and other indulgent toppings. Whether you're craving a sweet breakfast or a savory one, the menu caters to all tastes, with fresh, locally sourced ingredients. Perfect for early risers or a leisurely weekend brunch, Stacked Pancake & Breakfast House is the go-to destination for a comforting and satisfying start to your day. The friendly staff, relaxed ambiance, and variety of offerings make it a popular choice for both locals and visitors alike.
Company Description
Stacked Pancake & Breakfast House is a charming and cozy dining spot specializing in delicious, hearty breakfast dishes and mouthwatering pancakes. Known for its inviting atmosphere, the restaurant offers a wide variety of breakfast options, from classic pancakes and waffles to omelets, French toast, and savory breakfast plates. The pancakes are the star of the show, often served in stacked, golden layers, and topped with an assortment of fresh fruits, syrups, whipped cream, and other indulgent toppings. Whether you're craving a sweet breakfast or a savory one, the menu caters to all tastes, with fresh, locally sourced ingredients. Perfect for early risers or a leisurely weekend brunch, Stacked Pancake & Breakfast House is the go-to destination for a comforting and satisfying start to your day. The friendly staff, relaxed ambiance, and variety of offerings make it a popular choice for both locals and visitors alike.