Games Jobs in North York, ON

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Games • north york on

Last updated: 6 hours ago

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VIP Account Manager - Hard Rock Games

Hard Rock DigitalToronto, ON, Canada

Full-time

Promoted

Senior UI / UX Designer - Echtra Games

ZyngaEastern Ontario, ON, Canada

CA$91,100.00–CA$134,840.00 yearly

Full-time

Zynga is a global leader in interactive entertainment with a mission to connect the world through games and a wholly-owned subsidiary of Take-Two Interactive Software, Inc.With massive global reach...Show moreLast updated: 2 days ago

Online Game Presenter - Indonesian

BevertecNorth York, Ontario, Canada

CA$26.00 hourly

Permanent

Quick Apply

Online Casino Dealer - Indonesian.Must work Days, Afternoons, Nights and Weekends.Health, Dental, Vision Benefits, and Performance bonuses!. Accessible via TTC Subway underground concourse.Our clien...Show moreLast updated: 30+ days ago

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AI Content Generation Engineer

PuzzlecatsToronto, ON, Canada

Full-time

About the AI Engineer position.We are looking for talented engineers interested in creating games that players will love! To succeed in this role, you will need to have a good understanding of the ...Show moreLast updated: 2 days ago

Senior Unity Engineer

Big Viking GamesON, CA

Remote

Full-time

Quick Apply

While we recognize there is talent all over the world, we can only consider Canadian residents at this time.We will be prioritizing talent located in Ontario first, as it fits the needs of our orga...Show moreLast updated: 30+ days ago

Promoted

Actor

Abroad WorkOld Toronto, ON, Canada

CA$50.00 hourly

Full-time

IT'S GAME NIGHT! We are expanding and looking for charming, high power video game evening hosts that can create entertaining and unforgettable video game nights for our customers.This is an extreme...Show moreLast updated: 2 days ago

Animation Tools Programmer (Mid / Senior Level)

Rockstar TorontoToronto

CA$89,500.00–CA$120,000.00 yearly

At Rockstar Games, we create world-class entertainment experiences.A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects t...Show moreLast updated: 30+ days ago

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Game Designer

Stitch MediaOntario, Canada, Canada

Full-time

We have an exciting new creative role at.Our studio is known for thought-provoking, narrative-driven puzzle games and we are about to embark on our new PC title using the Unity game engine.We're a ...Show moreLast updated: 3 days ago

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Video Game Studio - Technical Operations Manager

Siege CampToronto, ON, Canada

Full-time

We are looking for a skilled and motivated individual to join our studio and support the team’s mission of developing innovative massive multiplayer video games. The candidate must be able to indepe...Show moreLast updated: 15 days ago

Technical Project Manager - Mathematics / Slot Games

jobbotToronto, ON

CA$100,000.00–CA$120,000.00 yearly

If you want to be part of something special.This role will play a critical role in ensuring the mathematical integrity of gaming technologies by jurisdiction regulations and technical standards thr...Show moreLast updated: 27 days ago

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Lara looking for a babysitter or nanny in Toronto

SitlyToronto, CA

Part-time

We are small and close family - mom, dad, and son (and Bernedoodle).We like to travel and our son Auden loves baking and reading and chess and board games and video games.We are looking for an occa...Show moreLast updated: 12 days ago

Promoted

Principal Gameplay Programmer - Dead by Daylight

Behaviour InteractiveMiddlesbrough, EN,Montreal, QC,Toronto, ON

CA$130,000.00–CA$140,000.00 yearly

Full-time +1

The role Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgett...Show moreLast updated: 30+ days ago

Advanced Software Developer

Snowed In StudiosON, CA

CA$110,000.00–CA$135,000.00 yearly

Remote

Full-time

Quick Apply

As part of Keywords Studios’ Create service line, we provide support to some of the most exciting games being made today. You’ll have the chance to make a global impact, working in a studio known fo...Show moreLast updated: 30+ days ago

Product Analyst Remote (Canada)

East Side GamesOntario, Canada

CA$90,000.00–CA$130,000.00 yearly

Remote

Full-time

East Side Games is looking for an experienced Product Analyst to join our Analytics team!.Address ambiguous problems and formulate hypotheses into actionable and well-designed experiments.Partner w...Show moreLast updated: 7 days ago

Senior Technical Game Producer, Amazon Games

Amazon Development Centre Canada ULCToronto, Ontario, CAN

CA$83.00–CA$95.00 hourly

Amazon is all-in on games, and our mission is to be the most customer-obsessed company in the industry.At Amazon Games, we’re creating compelling games like New World, Blue Protocol, Lost Ark, as w...Show moreLast updated: 30+ days ago

Online Game Presenter - Indonesian

Clarity HiringNorth York , Ontario

CA$26.00 hourly

Permanent

Quick Apply

Promoted

Lead Level Designer - Sledgehammer Games Toronto

ActivisionOld Toronto, ON, Canada

Full-time

Lead Level Designer - Sledgehammer Games Toronto.Sledgehammer Games is a leading developer in the video game industry, best known for its work on the Call of Duty franchise.We combine cutting-edge ...Show moreLast updated: 2 days ago

production coordinator - video games

NetEase Games MontréalToronto, ON, CA

CA$35.25 hourly

Full-time +1

Experience : 3 years to less than 5 years.Supervise technical and support staff.Co-ordinate administrative services.Work in a multidisciplinary environment. Report information to supervisor.Organize ...Show moreLast updated: 30+ days ago

Senior Games Technician

Dave & Buster’s, Inc.Oakville, Toronto

CA$15.50 hourly

Part-time

Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 30+ days ago

Software Developer Intern

Puzzle CatsToronto, Ontario, Canada

Full-time

Puzzle Cats creates and publishes mobile games for casual players.We're a leader in the mobile gaming market with tens of millions of downloads!. You will join an a fast growing startup environment ...Show moreLast updated: 30+ days ago

VIP Account Manager - Hard Rock Games

Hard Rock DigitalToronto, ON, Canada

6 hours ago

Job type

Full-time

Job description

What are we building?

Hard Rock Games is a team focused on becoming the best omni channel, free-to-play gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of gamers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Games taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the free-to-play games space — ready to join us?

What’s the position?

Hard Rock Digital is looking for a self-motivated VIP Account Manager with excellent communication skills to retain and monetize our top social gaming VIP players. The VIP Account Manager responsibility is to increase player lifetime values through a combination of proactive & reactive outbound communication and activities, while ensuring a personal, engaging and rewarding experience for hosted VIP players.

Your day-to-day responsibilities will include :

Proactively approaching and engaging social gaming VIP players.
Answering VIP queries and ensuring a fast and satisfactory resolution.
Properly understanding social gaming VIP players' needs and concerns.
Being the voice of the players to the company and the voice of the company to the players.
Properly identifying fluctuation in player behaviour and acting accordingly (reactivate, personal approach, up-sell, give bonus / freebies etc).
Creating and executing live events & gift operations for social gaming VIPs.
Collecting VIP feedback and escalating to responsible team(s) for resolution.
Coordinating with other Hard Rock player development, marketing & VIP teams to identify and approach potential social gaming VIPs and to maximise value online and offline from shared VIP players.

What we’re looking for?

The ideal candidate will have :

5+ years in Customer Support.

Account Management or Customer Success experience preferred.

Mobile Gaming or Social Casino experience preferred.

Face-to-face customer support experience a plus.

Proficiency in spoken and written English.

Proven analytical skills and prior experience working with reports to make data-based decisions on time allocation.

Understanding of monetization strategies & loyalty programs.

Ability to remain highly organized and act as a project manager for logistics involved in the VIP program.

An interest in and experience playing social & mobile gaming products.

Willingness to occasionally work nights or weekends based on play habits of covered players.

Excellent interpersonal skills.

Excellent written communication skills.

Proficiency in Google Suite and Microsoft Excel.

What's in it for you?

We offer our employees more than just competitive compensation. Our team benefits include :

Competitive pay and benefits.

Flexible vacation allowance.

Start-up culture backed by a secure, global brand.

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

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