Danse Jobs in Vernon, BC
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Danse • vernon bc
Customer Service Representative
Regina Creation SolutionBritish Columbia, BC, Canada- Promoted
Retail Store Supervisor
Savers | Value VillageVernon, Regional District of North Okanagan, Canada- Promoted
Facility Cleaner / Janitor (Visitor Facilities Attendant)
Treasury Board of Canada SecretariatBC, Canada- Promoted
Trade Supervisor Bridge Worker
Lakes District Maintenance Inc.British Columbia, Canada- Promoted
Bilingual Mandarin Marketing Specialist
ComriseGreater Vancouver, BC, Canada- Promoted
Field Service Technician
Bloom Recruitment IncGreater Vancouver, BC, Canada- Promoted
office administrator
La Quercia RistoranteVernon, Regional District of North Okanagan, CanadaRemote Product Tester - No Experience
OCPABritish Columbia, CA- Promoted
Business Development Specialist
ML6 Search + Talent AdvisoryBC, CanadaHeavy Duty Equipment Technician
Vancouver Airport AuthorityGreater Vancouver Regional District, BC, BC, Canada- Promoted
Patient Registration Clerk
Interior Health AuthorityVernon, Regional District of North Okanagan, Canada- Promoted
cashier
EightSix NetworkBC, Canada- Promoted
Forklift Driver
Lululemon AthleticaBC, Canada- Promoted
Work From Home - Appointment Setter
Spade RecruitingVernon, British Columbia- Promoted
Maintenance Team
McDonald’sVernon, Regional District of North Okanagan, Canada- Promoted
Office Assistant
Colas USAVernon, Regional District of North Okanagan, Canada- Promoted
marketing coordinator
kawakubo sushi sake organicVernon, Regional District of North Okanagan, Canada- Promoted
- New!
shift supervisor - Store# 04713, THUNDERBIRD II -200TH & 88TH
Starbucks Corp.BC, Canada- Promoted
S2425-287 - Temporary Supervision Assistant
St. Clement's SchoolBC, CanadaCustomer Service Representative
Regina Creation SolutionBritish Columbia, BC, Canada- Full-time
- Part-time
Full job description
As a Customer Support Representative, you will be the primary point of contact for our customers, providing exceptional service and assistance. You will address inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities :
Customer Interaction : Respond to customer inquiries via phone, email, and chat in a friendly and professional manner.
Issue Resolution : Diagnose and resolve customer issues effectively, ensuring timely follow-up and resolution.
Product Knowledge : Maintain an in-depth understanding of our products and services to provide accurate information and support.
Documentation : Record customer interactions and feedback in the customer relationship management (CRM) system.
Collaboration : Work closely with other departments (e.g., sales, technical support) to resolve complex issues and improve processes.
Feedback : Collect and report customer feedback to help improve products and services.
Training : Participate in training programs to enhance product knowledge and customer service skills.
Qualifications :
Experience : Previous experience in customer service or support is a plus.
Skills :
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficiency in using CRM software and other relevant tools.
Ability to work independently and as part of a team.
Attributes : Empathetic, patient, and able to manage stressful situations calmly.
Work Environment :
May work in an office setting or remotely, depending on company policies.
Flexible hours may be required to accommodate customer needs.
Job Types : Full-time, part time