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Store Manager
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T & T SupermarketOntario, Canada- Full-time
T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 37 stores across the country : 14 in BC, 7 in Alberta, 14 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.
The role
Reporting to the Director, Store Operations of the respective region or his delegate, the Store Manager is responsible for planning, directing, managing and evaluating the overall store operations to support the company’s short and long-term goals; controls store standards and leads the team to achieve the store’s KPIs. The position is also responsible for building and managing the team, creating positive customer experience, staff engagement and delivers other duties as assigned by the superior(s) by cooperating with all relevant internal & external stakeholders.
Major Responsibilities
Store Operations Management & Store Standards Control
- Plan, direct, manage and evaluate the overall operations of the store to support the short and long-term goals of the company
- Collaborate with the Store Operations Director & / or District Manager if applicable, to establish and achieve revenue, expense, and profit goals for the store
- Provide guidance and advice to the Department Heads on merchandise to be sold, optimal inventory level, pricing, freshness…etc.
- Implement good practices and new initiatives at the store; enforce Company’s standards including cleanliness, food safety, pest control, expiry date check, workplace safety, security, etc.; liaise with relevant government regulatory bodies as required
- Implement and monitor the company’s loss prevention program to minimize instances of theft or loss of inventory
- Implement marketing strategies by arranging decorations and pops and by providing necessary assistance to support Company’s promotional activities
Key Performance Management :
Customer and People Management :
Administration & Others :
Knowledge, Skills and Ability Requirements
Employee Benefits