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Remote Bilingual Customer Care Specialist- President’s Choice Financial Client
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Description
With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT Data, what you do matters. A Career at NTT Data Means :
- Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
- Being part of a global organization where you can BELONG - in an inclusive and diverse working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
- Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
- Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT Data Offer? We’re glad you asked!
Position Overview : As a Customer Care Specialist with NTT Data, you will be responsible for delighting customers by handling inbound calls from existing and potential customers for our client, President’s Choice Financial. You will be directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen interest in solving customer issues and / or answering inquiries as quickly and easily as possible, while remaining committed to delivering exceptional customer service in a professional manner. Come join NTT Data to become a Brand Ambassador and delight customers as the first point of contact for our client, President’s Choice Financial. Position : Remote Customer Care Specialist- President’s Choice Financial Client Position Status : Full Time, Permanent, Remote Hours of Work : Monday-Sunday 8 : 00am-12 : 00am AST Rate of Pay : $19.00 / Bilingual (French / English) Responsibilities :
Requirements :
Diversity. Equity. Inclusion. Unleashing the power of being unique. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category. At NTT Data what you do matters. Because here YOU can. BIND