Assignment : RQ08855 - Business Analyst - Senior
Job Title : Business Analyst
Requisition (SS) : RQ08855
Start Date : 2025-04-01
Client : Children, Youth & Social Services Cluster
End Date : 2025-09-30
Office Location : 315 Front Street, 3rd floor
Organization : Children, Youth & Social Services Cluster
Ministry : Ministry of Children, Community and Social Services
Business Days : 124.00
Note : Hybrid Work Arrangement - FFS will need to work at 315 Front Street for 3 days per week.
Must Haves
- Highlighted in job criteria
Description
Responsibilities
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.General Skills
Leads and conducts business analysis in order to assess client's business problems / opportunities and documents the business requirements in such a way that I&IT solutions can be determined.Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholdersDevelops performance measures and traceability matrices for business analysis evaluation and conducts follow-up Experience developing strategies, preparing business cases and cost-benefit analysisExperience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagementExperience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scopeAwareness of emerging I&IT trends and technologiesExcellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skillsA team player with a track record for meeting deadlinesDesirable Skills
Experience in the use of information retrieval packagesKnowledge and understanding of Information Management principles, concepts, policies and practicesAbility to translate business and data requirements into specifications sufficient for designing appropriate technology solutionsExperience with a wide range of methods, tools and techniques for business analysis such as : business functional modelling, business event modelling, business process mappingExperience in structured, object oriented and agile methodologies for user requirementsExperience developing performance measures for business analysis evaluation and subsequent follow-up Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standardsExperience and Skill Set Requirements
Business Analysis and Problem-Solving Skills - 35%
Experienced in requirement elicitation, documentation, gap analysis, evaluation of alternative solutions, user interation / experience design (UI / UX) and making recommendations. (MUST HAVE)Experience facilitating sessions with a diverse audience for requirements discovery and analysis using a variety of methodologies (e.g. Agile / Waterfall / Hybrid). (MUST HAVE)Work with stakeholders (internal and external) across the program to develop clearly defined epics and user stories.Experience in writing user stories in Azure DevOps. (MUST HAVE)Gather information on client problems, services and business goals / objectivesHelp program understand their needs and translate to design models and conceptsEvaluate requirements and review options for solution, assess cost / benefit of options, evaluate alternative conceptual systems designs and potential impact of proposed system changes on existing service deliveryRecommend approaches and discuss with team and stakeholdersTranslate from technical terminology to business termsTechnical Knowledge and Expertise - 25%
Led / managed business transformation / solution design initiatives, with a focus on business architecture and user interation / experience design (UI / UX). (MUST HAVE)Experience in conceptual design of enterprise data warehouses and extensive experience in data management supporting development teams - working on requirements gathering and design documentationUnderstand data warehouse modeling concepts and design principles (Kimball and Inmon)Advanced technical knowledge of large hardware and software operations and utilities, productivity tools, online processing systems, web-based technologies and database management systemsKnowledge of enterprise architectural concepts and processes, specifically in the area of business architecture for data warehouses, marts, lakes (in Azure platform). (MUST HAVE)Knowledge of front end, web-based technologies and data-mining / reporting-based COTS tools (e.g. IBM Curam) encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance (Nice to have)Provide consultation on source to target mapping to ensure business and technical alignmentKnowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change / Release Management, relational data base technologies, use of information retrieval packages using SQL and other query languages.Knowledge of emerging IT trends and technologies - cloud computing, enterprise data warehousing, etc.Knowledge of accessibility compliance requirements e.g AODA, WCAG 2.1 Level A and AA or the most recent WCAG requirementsOrganizational and Project Management Skills - 20%
Plan, develop, manage, control projects and resolve complex technical design problemsKnowledge of project management and in-depth knowledge of task estimation, scheduling and controlDevelopment of documentation and materials as part of a review and knowledge transfer to other membersDevelopment of specific activities as part of a review (hand over to ministry staff)and building block approach which, build on knowledge transfer and skills development from the previous stage to the nextCommunication and Interpersonal Skills - 20%
Gather information, clarify needs and desired system changes, explain system development recommendations, explain and provide instruction on new / modified systems and technologyPrepare business cases, systems documentation, user manuals and guidelinesClarify and discuss systems development options with clients