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Assurance qualit%C3%A9 Jobs in Canmore ab

Last updated: 2 days ago
Vice President, Pursuit Hospitality Excellence

Vice President, Pursuit Hospitality Excellence

Pursuit CollectionBanff, AB, CA
Full-time
Show moreLast updated: 2 days ago
Occupational Therapist - Peace River

Occupational Therapist - Peace River

York Region District School BoardAlberta, Canada
CAD69820–CAD105759 yearly
Full-time
Show moreLast updated: 30+ days ago
Infirmière / Infirmier gestionnaire de cas / Bilingual Nurse Case Manager - Future Opportunities

Infirmière / Infirmier gestionnaire de cas / Bilingual Nurse Case Manager - Future Opportunities

Innomar StrategiesCAN > AB > Remote
CAD98000 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
Commercial General Liability Adjuster / Expert en responsabilité civile commerciale

Commercial General Liability Adjuster / Expert en responsabilité civile commerciale

SedgwickAlberta, Telecommute, CA
CAD250000 yearly
Full-time
Show moreLast updated: 30+ days ago
Stainless Steel Welder

Stainless Steel Welder

League Projects Ltd.AB, CA
Quick Apply
Show moreLast updated: 12 days ago
Sushi Cook

Sushi Cook

Banff Hospitality CollectiveBanff, Alberta, Canada
CAD20 hourly
Full-time
Show moreLast updated: 30+ days ago
Cook-FT

Cook-FT

SobeysRocky View County, AB, CA
Full-time
Show moreLast updated: 15 days ago
Quality Assurance Manager (Remote - Quebec / Ontario)

Quality Assurance Manager (Remote - Quebec / Ontario)

Gilead SciencesAlberta, Canada
CAD95000 yearly
Remote
Regular
Show moreLast updated: 30+ days ago
Operations Manager

Operations Manager

Amazon Canada Fulfillment Services, ULC.Parkland County, Alberta, CAN
CAD46 hourly
full-time
Show moreLast updated: 30+ days ago
Service Manager

Service Manager

Fraserway RVLacombe County, AB TC, CA
CAD60000–CAD72000 yearly
Full-time
Show moreLast updated: 30+ days ago
Principal Bioinformatics Software Engineer

Principal Bioinformatics Software Engineer

RocheAlberta, Alberta, Canada
CAD132200–CAD245500 yearly
Full-time
Show moreLast updated: 30+ days ago
Quality Assurance Chemist

Quality Assurance Chemist

Secure EnergyRed Deer County, AB T4S2M4, CAN
CAD65000–CAD85000 yearly
Full-time
Show moreLast updated: 30+ days ago
Facilities & Maintenance Engineer-in-Training

Facilities & Maintenance Engineer-in-Training

HolcimExshaw, AB, CA, T0L 2C0
CAD18.5 hourly
Show moreLast updated: 30+ days ago
  • Promoted
Maintenance Engineer - Dhahran, Saudi Arabia

Maintenance Engineer - Dhahran, Saudi Arabia

Source CodeAB, CA
Full-time
Show moreLast updated: 9 days ago
Senior Developer

Senior Developer

Arctic WolfRemote, Alberta
CAD115000 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
Nurse Educator ( INVIVA) Alberta / British Columbia - Part Time

Nurse Educator ( INVIVA) Alberta / British Columbia - Part Time

BIO Inviva, McKesson Pharma Care Network Corporation / La Corporation Inviva, Reseau de soins pharmacologiques McKesson (SUCCESSOR)Remote, AB, CAN
CAD74900–CAD124800 yearly
Remote
Part-time
Show moreLast updated: 30+ days ago
Health Compliance Officer (Health)

Health Compliance Officer (Health)

Government of AlbertaOther w, Alberta
Show moreLast updated: 30+ days ago
Spa Reception Supervisor

Spa Reception Supervisor

FAIRMONTBanff, Alberta, Canada
CAD24.02 hourly
Permanent + 1
Show moreLast updated: 2 days ago
Senior Compressor Technician

Senior Compressor Technician

AGL On-Site Solutions Inc.Rocky View, AB, CA
Full-time
Show moreLast updated: 4 days ago
  • Promoted
Project Engineer (Canada to USA)

Project Engineer (Canada to USA)

BarnardAlberta, Canada
Full-time
Show moreLast updated: 3 days ago
Vice President, Pursuit Hospitality Excellence

Vice President, Pursuit Hospitality Excellence

Pursuit CollectionBanff, AB, CA
2 days ago
Job type
  • Full-time
Job description

What will be your daily

pursuit?

The Vice President of Pursuit Hospitality Excellence will lead the development and implementation standards across all business operations.

Partnering with leaders from hotels, restaurants, attractions, and the executive team, this role will drive guest experience enhancements, operational excellence and revenue growth to ensure top-tier customer service, team engagement and property presentation across all Pursuit lines of business.

What will you do in this job?

Strategic Leadership

  • Collaborate with senior leadership to bring Pursuit brand to life through hospitality delivery.

Quality and Service Standards

  • Develop and implement Standard Operating Procedures and Hospitality Standards, in partnership with Operations leaders, in alignment with the company’s overall business objectives.
  • Create and implement an auditing platform to ensure consistent hospitality and guest experience delivered at all locations. Multiple tiered system to track internal audits, in depth auditing, and a 3rd party audit platform.
  • Work closely with marketing and sales teams to align hospitality offerings with market demand and drive revenue growth.
  • Support operations across all hospitality departments, ensuring consistently high standard of property presentation and Quality Assurance.
  • Guest Experience

  • Build and maintain strong relationships with key stakeholders, including customers, partners, suppliers, and local communities.
  • Champion a guest-centric culture, fostering an environment where exceptional service is the standard.
  • Lead initiatives to innovate and enhance the guest experience, leveraging feedback, market trends, and new technologies.
  • Continuous Improvement

  • Create a decision-making framework to ensure Hospitality Standards drive decision making through all aspects of the business (e.g. property presentation, capex deployment, new experience development, training, etc).
  • Implement and monitor performance metrics to drive continuous improvement in guest satisfaction, operational efficiency, and financial performance.
  • Represent the company at industry events, conferences, and networking opportunities to enhance the brand’s visibility and reputation.
  • Talent Development

  • Lead, mentor, and develop a high-performing hospitality team, promoting a culture of collaboration, accountability, and excellence.
  • Provide clear direction, set performance goals, and conduct regular performance reviews for direct reports.
  • Create a “train the trainer” program where each business will have Hospitality champions, have quarterly meetings and tracking platforms with specific KPIs
  • Cost and Efficiency Management

  • Ability to support and assist with new acquisitions, renovations, rebrand across Pursuit
  • This list describes at a high level what the VP of Pursuit Hospitality Excellence may do, but no job description can anticipate every single task, issue or initiative that could arise. Pursuit reserves the right to adjust, reduce, add or change job tasks as needed for the success of the business.

    What skills and experience do you need for this job?

    Education

  • Bachelor’s degree in Business Administration, Hospitality Management, Operations, or a related field is preferred.
  • Ideal Experience

  • Minimum 10 years of leadership experience in hospitality, lodging, travel and recreation required.
  • Experience building and managing annual budgets, recurring P&L statements and capital budget requests.
  • Experience using guest satisfaction platforms such as Revinate, Trip Advisor, and similar platforms that measure NPS. Ability to understand and analyze service ratings, build appropriate action plans, and respond professionally to concerns.
  • Experience building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors and seasonal staff from a broad range of cultural backgrounds.
  • Skills & Abilities

  • Strong and well-organized communication skills, including reading, writing, and verbal.
  • Strong attention to detail and quality of work.
  • Strong sense of urgency.
  • Capable of inspiring teams to drive speed and performance.
  • To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

    What will your work environment be like?

    We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

    Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago.

    Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

    Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!