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Vice President, Pursuit Hospitality Excellence
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Vice President, Pursuit Hospitality Excellence
Pursuit CollectionBanff, AB, CA- Full-time
What will be your daily
pursuit?
The Vice President of Pursuit Hospitality Excellence will lead the development and implementation standards across all business operations.
Partnering with leaders from hotels, restaurants, attractions, and the executive team, this role will drive guest experience enhancements, operational excellence and revenue growth to ensure top-tier customer service, team engagement and property presentation across all Pursuit lines of business.
What will you do in this job?
Strategic Leadership
- Collaborate with senior leadership to bring Pursuit brand to life through hospitality delivery.
Quality and Service Standards
Guest Experience
Continuous Improvement
Talent Development
Cost and Efficiency Management
This list describes at a high level what the VP of Pursuit Hospitality Excellence may do, but no job description can anticipate every single task, issue or initiative that could arise. Pursuit reserves the right to adjust, reduce, add or change job tasks as needed for the success of the business.
What skills and experience do you need for this job?
Education
Ideal Experience
Skills & Abilities
To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
What will your work environment be like?
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago.
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!