THE ORGANIZATION : VANCOUVER SCHOOL BOARD (SCHOOL DISTRICT 39) With deep gratitude and respect, we are honoured to be learning and unlearning on the ancestral and unceded lands of the xmkym (Musqueam), Swxwú7mesh Úxwumixw (Squamish) Nation, and slilwta (Tsleil-Waututh) Nation.At the VSB, we are proud to provide exceptional learning experiences for students. As a large, urban school district, the VSB is one of Canadas most diverse school systems and equity and inclusivity are at the forefront of our approach to education.Throughout the District, more than 7,700 staff work to create learning environments where every student thrives by prioritizing students needs, applying evidence-informed practices, and building relationships. The VSBs culture reflects the diversity of our city. Students enrolled in VSB come from varied backgrounds and lived experiences and are encouraged to explore and share their unique selves and gifts. Our commitment to students goes beyond academics with students overall well-being and sense of belonging being equally important. As an organization, we strive to build a school system where every student can be their authentic self and succeed throughout their learning journey. In doing this work, we champion equity and accountability by making evidence-based decisions. As a learning organization, humility is our guidepost as we work to continually improve student outcomes in service to them, their families, and the broader community. For more information about our school district, visit https : / / www.vsb.bc.ca / . THE OPPORTUNITY : INTERNATIONAL EDUCATION SUPPORT WITH JAPANESE FLUENCY (OFFICE SUPPORT C) In this position, you will : Provide office support to the international education administrative staff, school administrators, teachers and other staff Receive, answer and / or relay enquires by telephone, e-mail and in person regarding department operations, policies and procedures, in multiple languages Process and monitor international student applications, registrations, file information, refunds, transcript verification, and medical insurance registration Liaise with school staff, multicultural liaison workers, homestay parents, parents, and students, as well as outside agencies Greet the public and operate the reception desk and switchboard as required; receive and manage payments Prepare and maintain a variety of international student records, program records, bookkeeping, study permit records, custodianship records and other records using MyEd, AS400, Microsoft Office and other databases and software programs Prepare promotional materials for shipment to overseas offices, embassies and for the public on a regular basis Arrange meetings, type lists, reports, correspondence and other material from draft and edited copy Compose non-routine letters and correspondence Create and maintain a variety of records and reports Reconcile accounts and expenditures against approved budgets; balance daily department receipts or petty cash, as required Operate office equipment including computers, printer / scanners, and other peripheral equipment as appropriate Perform office support for the Department Perform other work within the job band as assigned QUALIFICATIONS Completion of Grade 12 plus one (1) year post-secondary training in a business / office program supplemented with courses in the principles of accounting including bank reconciliation and a minimum of three (3) years of office experience or an equivalent combination of education and experience Thorough knowledge and experience using e-mail systems and Microsoft Office programs Exceptional customer service, interpersonal and communication skills Excellent organizational skills and ability to establish priorities and to meet deadlines Ability to work independently as well as in a team environment Must be able to meet the following assessments : current Word (+70%) and Excel (+70%), composing correspondence and applicable accounting Must possess or be willing to obtain an Occupational First Aid Level 2 certificate and will be required to perform Occupational First Aid Level 2 if assigned by the Principal / Supervisor (OFA2 attendants may, at the direction of Human Resources, be required to perform emergency coverage at other locations) Fluency in Japanese is required COMPENSATION The salary for this position is $32.99 / hour (paid as 7 hours / day) plus a 5% second language premium and a comprehensive benefits package, including Municipal Pension Plan, Vancouver Employee Savings Plan, Extended Health, Dental, Group Life, Long Term Disability, Vacation, & Gratuity Days. TO APPLY Create a profile on Make a Future Click "Apply Now" under ECE, EA and Support Staff positions Upload all supporting documents. Your application must include a cover letter, resume and your last 3 direct supervisors / managers as references. Answer the job posting questions Once your application has been submitted you will receive a confirmation email. This posting is ongoing until filled. Qualified applicants are encouraged to apply as soon as possible. Only candidates shortlisted for an interview will be contacted. The VSB has been given approval from the Human Rights Tribunal for a Special Program under s. 42(3) of the Human Rights Code. Under this special program, the VSB seeks to preferentially hire Aboriginal persons to a variety of teaching positions. Therefore, each applicant may wish to provide, on a voluntary basis, information whether they self-identify as an Aboriginal person.