Customer Service Agent - Halifax

Turn conversations into connections!

You have the power to inspire and engage! As a Customer Service Representative, join a team that values every interaction. In a warm and dynamic environment, you'll be the hero of the customer experience, solving challenges with creativity and empathy.

Ready to let your talent shine in a fast-growing company? If you like people and challenges, this is the job for you. Apply now and start writing your story with us!

Advantages

• Friendly environment : Work in a dynamic team where every voice counts.
• Competitive salary!!!! 60k+ (based on experience)
• Attractive benefits : Benefit from group insurance and group RRSPs. (TBD)
• Permanent, stable job based in HRM with opportunity for Hybrid (TBD)

Responsibilities

Responds to incoming calls from external customers regarding technical questions about products and provides information on pricing and inventory.

Processes customer orders and coordinates their logistical organization.

Manages customer complaints following internal procedures.

Qualifications

College or university degree in business management, administration, or a related

field.

Minimum of 10 years of experience in customer service.

Basic experience in customer order logistics management.

SKILLS

Ability to adapt to constant changes.

Leadership skills.

Communication skills.

Experience in a manufacturing environment.

Knowledge of the HVAC field (asset).

Summary

Customer Service Agent - Halifax - BILINGUAL

If you are interested in this position, don't wait any longer! Apply directly online or send your CV to the following address : [email protected]

We'll review your application carefully and contact you promptly with details of the position if your profile fits.

Not quite what you're looking for? Contact us to discuss your aspirations and find out how we can help you find your ideal job!

Why do business with us?

Access to job opportunities not advertised elsewhere on the web

Strategic business partner in your job search

Negotiate your terms and conditions of employment on your behalf

Long-standing presence in the Quebec City area, in-depth knowledge of local companies

Completely free service, so you have nothing to lose!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.