Admissions advisor Jobs in Calgary, AB

Job Title : Account Manager

Duration : 06 Months Contract on T4 (possibility of temporary to permanent)

Location : Calgary, AB

Job Description : Your Role :

• Understand the structure, procedures, and systems used by and its support sectors.
• Establish and maintain strong client relationships by coordinating efforts with various internal services and divisions
• Ensure a high level of customer service is maintained with clients by keeping them informed of all new developments, products, and services related to their business needs.
• Ensure prompt and complete resolution of all client issues and recommend improvements to policies and procedures to continually enhance our service delivery.
• Act as a liaison with various operational sectors of to ensure tasks are carried out proactively and in a timely manner.
• Organize regular meetings with clients, document ongoing operational and service issues regarding the client , investigate, track, and resolve.
• Provide clients with advice on policies, procedures, and training that directly impact their firm.
• Provide process improvement recommendations that will enhance the overall business relationship with clients.
• Professionally represent at client meetings and professional events.

Your Team :

The Account Manager is part of a dynamic team known for exceptional collaboration in an environment that fosters personal growth.

You will have the opportunity to learn and develop within a team that values customer satisfaction, performance, and innovation.

We aim to provide maximum flexibility in your work to enhance your quality of life. This includes hybrid office and remote work, flexible work hours to balance professional and personal life, and flexible leaves at critical times.

Prerequisites :